Work with Megaphone

Thank you for your interest in working with Megaphone.

 

Current Openings


OPERATIONS COORDINATOR

About Megaphone

Megaphone changes the story on poverty by promoting social equity, amplifying marginalized voices, and creating meaningful work. 

Megaphone offers people experiencing poverty products, platforms, and training programs to help them earn a living while advocating for themselves and their communities. Megaphone is a small, but feisty organization that works with more than 200 marginalized people in British Columbia every year. We produce high-quality publications that Megaphone vendors sell on the streets of Vancouver and Victoria, we run a peer-driven Speakers Bureau that centres people who use substances in conversations on drug use and the toxic drug supply, and we offer mentorships and workshops in supportive environments to people marginalized by poverty. We are committed to empowering people and creating social change in our communities.

The Operations Coordinator Role

This is a full time position that develops and implements financial and administrative operations, and oversees the execution of the annual Hope in Shadows calendar contest. 

The Operations Coordinator works with the Executive Director to operationalize financial and administrative best practices across the organization. Seasonally, the Operations Coordinator oversees the Hope in Shadows photography contest open to Megaphone's low-income vendors. This position involves inter-organizational tasks related to Megaphone’s vendor program, events, fundraising, and communications. Work is conducted in concert with the vendor program and requires coordination with all other areas of the organization. 

The Operations Coordinator is based out of Megaphone’s office in the Downtown Eastside of Vancouver and reports to the Executive Director. 

We’re looking for:

Someone who can balance the need to prioritize and get things done with the need to work in a good way in community.  The right candidate has a keen eye for detail and is motivated by creative problem solving. We are a small team, and this position needs someone self-motivated who is able to work independently while coordinating efficiently with other staff.

Responsibilities:

  • Financial and Administrative 
    • Manage accounts payables and receivables 
    • Manage and support financial record keeping and reporting
    • Manage and maintain organizational systems, licences, and infrastructure.
    • Lead infrastructural development projects to improve administrative and financial systems
  • Vendor Program Services and Administration
    • Support data management, record keeping, and reporting
    • Support vendor hub operations 
    • Assist with recruitment, retention, and vendor support when needed
  • Hope in Shadows Photography Contest (April-August)
    • Coordinate logistics for Hope in Shadows photography contest, workshops, and calendar production in collaboration with Managing Editor
    • Manage volunteers
    • Conduct photographer/photo subject interviews
    • Write, transcribe, edit, and proof calendar content
  • Calendar Depot Administration (Primarily: Oct-Jan)
    • Support management of sales depots 
    • Oversee recordkeeping 
    • Coordinate the job call and hiring of the Program Assistant, in collaboration with the Executive Director
    • Onboard and oversee the Program Assistant in all areas of their work. 
  • Organizational
    • Support the development, maintenance and communication of operational policy 
    • Maintain organizational hardware and equipment 
    • Participate in organizational meetings, events, fundraisers, and strategic planning 
    • Support training and coordination of staff and volunteers
    • Support development and execution of special project initiatives 

Required Qualifications

These are the non-negotiables. You’ll need these to succeed.

  • Excellent interpersonal and communication skills
  • Highly-organized and detail-oriented 
  • Ability to flexibly manage competing priorities, and respond to seasonal shifts in work requirements
  • Compassionate, respectful, and non-judgmental approach to working with people experiencing multiple barriers  (mental health challenges; addictions; homelessness; trauma)
  • Independent, self-starter, with the ability to take the lead on projects and manage competing priorities and deadlines
  • Strong competency with computers, including Google Workspace (Email, Docs, Sheets) 
  • Experience using database software and CRM platforms (we use Nationbuilder and Salesforce)
  • Ability to lift and carry 25lb to 50lb —this job regularly requires lifting 

Ideal Qualifications

The right candidate will tick some of these boxes, but don’t feel you need all of these to apply.

  • A valid (unrestricted) driver’s licence 
  • Direct experience working with people who are homeless and/or low-income, and/or experience working with marginalized populations
  • Conflict de-escalation training or experience
  • Experience setting and enforcing boundaries
  • Photography experience 
  • Workshop facilitation experience 
  • Event coordination experience 
  • Basic graphic design skills 
  • Journalistic or previous interviewing skills 

Deadline for Applications: January 3, 2023

Full-time 40 hours per week

Salary: is between  $50,000-$55,000, commensurate with experience

Applications

Please send your resume and a brief cover letter in a single PDF form to [email protected], with the position title and your name as the email subject line. In these documents please demonstrate how you meet the requirements for this role. 

Please follow the format ‘OperationsCoordinator_Firstname_Lastname’ to name your resume and cover letter file (e.g. OperationsCoordinator_Jane_Smith.pdf) 

If we can provide any accommodations to make our hiring process more accessible for you or if you have any ideas for improving our hiring process, please reach out at [email protected] directly. We'd be happy to do our best to set you up for success.

We welcome and encourage all people to apply, including people of diverse cultural and ethnic backgrounds; LGBTQ2+ identified persons; women; people with disabilities; and people with lived experience of issues on which Megaphone is working to change the public conversation, such as poverty, mental illness and homelessness. 

We thank all applicants for their interest in working with Megaphone. Only those being considered for an interview will be contacted.

Not certain your credentials are a 100% match with the position description? Please apply anyway! We are looking to find the right person for our team, with relevant skills and experience who is willing to learn and work with us – not a mandatory checklist against the position itself. 

 


 

EXECUTIVE DIRECTOR

About Megaphone

Megaphone changes the story on poverty by promoting social equity, amplifying marginalized voices, and creating meaningful work. 

Megaphone offers people experiencing poverty products, platforms, and training programs to help them earn a living while advocating for themselves and their communities. Megaphone is a small, but feisty organization that works with more than 200 marginalized people in British Columbia every year. We produce high-quality publications that Megaphone vendors sell on the streets of Vancouver and Victoria, we run a peer-driven Speakers Bureau that centres people who use substances in conversations on drug use and the toxic drug supply, and we offer mentorships and workshops in supportive environments to people marginalized by poverty. We are committed to empowering people and creating social change in our communities.

The Executive Director Role

Megaphone is seeking an Executive Director to provide exemplary leadership at Megaphone, ensuring its continued success and sustained growth. The organization has a firm financial footing and a sterling reputation in its community. The Executive Director role is a full-time position that leads the entire organization in Vancouver and Victoria and reports directly to the Hope in Shadows Society Board of Directors. Managing a talented and creative team of staff, the Executive Director will be directly responsible for the following areas of the operations:

  • Strategic Planning

The Executive Director will lead the development and implementation of long-term strategic plans, updating progress and milestones annually, including contingency planning for future changes. These plans and strategic vision must be effectively translated into realistic and inspiring annual goals and metrics for the organization.

  • Human Resources

The Executive Director is responsible for the organization’s team of contract and full-time employees: leading and directing employees, conducting performance reviews, ensuring policies and practices are effective and up to date, and ensuring staff, contractors, and freelancers are paid in a timely manner. 

  • Governance

Working closely with the board of directors, the Executive Director will organize board meetings, implement strategic decisions, develop annual budgets, provide status update reports, produce an annual report, leverage board and committee expertise for operational effectiveness, support the board to set and reach ongoing and annual goals, and ensure organizational compliance with applicable regulations.

  • Fundraising and Events

Working directly with Megaphone’s Development and Public Outreach Coordinator, the Executive director will oversee fundraising and development, setting annual fundraising goals and tactics, securing sponsorships for key programs (Megaphone, Voices of the Street, Hope In Shadows, Speakers Bureau), delivering annual fundraising events, identifying and applying for grants, reporting back to funders and grantors, and cultivating major donors and the extended Megaphone community of supporters. The Executive Director will also take an active role in grant writing, foundation applications and fund development to support ongoing programs and special projects. 

  • Communications and Campaigns

Working directly with the Development and Public Outreach Coordinator, the Executive Director will oversee the organization’s community outreach, communications, marketing, social media, media, and campaign strategies, updating the annual plan and assessing its effectiveness. The Executive Director will represent Megaphone at events and in the media, including live radio and television appearances. 

  • Administration

Working directly with Megaphone’s Operations Manager, the Executive Director will oversee all administrative systems and processes, ensuring timely and proper management of payables and receivables, ensuring proper bookkeeping, making financial decisions, and monitoring compliance with annual budget. The Executive Director will also oversee the operations of the office space and the associated office systems and licenses. In addition, the Executive Director works to ensure the organization acts and maintains records in full compliance with CRA regulations for charities.

  • Program Oversight 

Working directly with a team of 4 direct reports, the Executive Director will oversee Megaphone’s service, editorial and creative programs, by setting strategies, creating annual plans and goals, monitoring progress, and coaching staff. Program areas include the Vendor Program, Speakers Bureau, Megaphone magazine, Hope in Shadows community contest and calendar, Voices of the Street literary publication, ongoing and special writing workshops, journalism mentorships, and special projects. 

 

The Characteristics of the Ideal Candidate

The successful candidate will bring a strong strategic focus to the organization, with a knack for translating strategy into actionable annual plans and meaningful metrics. You are an expert at leading change and are comfortable with new ideas and diverse backgrounds and perspectives. You seek collaborative solutions and can inspire and leverage the expertise of a dedicated team of passionate employees, coaching them to success and growth. You manage your workload well, excelling at effective delegation and mentoring. You thrive in an informal work environment, where novel challenges regularly occur. You encourage and inspire the team to experiment and be creative. You have good judgment skills and can quickly make sound decisions with imperfect information. You have the courage and patience to try new ideas and different approaches, iterating and revising towards an optimal solution. You work well with people of all backgrounds and abilities, thrive in a fast-paced, sometimes chaotic environment, compassionately set clear boundaries, and relish seeing the team and our vendors succeed and thrive.

Outside the organization, you are adept at building and sustaining relationships with key stakeholders and a large and diverse network of supporters. You are comfortable in front of the media, have strong writing and public speaking abilities, and can navigate complex political and community environments.

You’re looking for a challenging new role where you will lead a small yet diverse organization that is making an impact in our community, adding meaning and purpose to the lives of our vendors.

 

Qualifications & Experience of the Ideal Candidate

If you’re not certain that your credentials are a 100% fit with this position, we encourage you to apply anyway.

  • Post-Secondary degree or diploma in Humanities, Communications or Social Work (or equivalent experience)
  • Experience developing and implementing strategic plans
  • Experience developing and implementing annual budgets
  • Experience in or familiarity with sales and marketing tactics and strategies
  • Experience or familiarity managing non-profit and charitable entities in accordance with CRA regulations
  • Managerial experience
  • Project management skills
  • Communications/media experience or training
  • Direct experience working with people experiencing homelessness, people who use substances, people with low incomes, and/or marginalized populations
  • Strong competency with computers, basic software, apps and social media
  • Understanding of how the intersections of colonialism, racism, classism, sexism, transphobia, ableism and anti-substance user stigma continues to oppress people experiencing marginalization
  • Knowledge pertaining to HR, finance and governance
  • History of successful fundraising strategies and management of key donor and funder relationships
  • Exemplary communication and interpersonal skills with respect to a broad range of audiences and stakeholders

Salary is between $80,000 and $90,000, commensurate with experience, with a salary review at 6 months. 

Full-time 40 hours per week

Applications

Interested applicants should send a resume and cover letter as a single PDF to [email protected], with ‘Megaphone Executive Director’ in the subject line. 

We thank all applicants for their interest in working with us. However, only those being considered for an interview will be contacted. Interviews will commence on a rolling basis and will commence no later than November 27. 

Megaphone recognizes the importance of an inclusive workplace and a diverse workforce. We welcome and encourage all people to apply, including people of diverse cultural and ethnic backgrounds; LGBTQ2+ identified persons; women; people with disabilities; and people with lived experience of issues on which Megaphone is working to change the public conversation, including: poverty, mental illness, homelessness, or our colonial legacy.

 

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  • Jackie Humber
    commented 2022-10-21 22:03:00 -0700
    Hello
    I enjoy getting a Megaphone every now and then.
    I love how Megaphone includes all people from all walks of life.
    I have been a volunteer with the Carnegie Newsletter since 2006. I did a University Internship with editor Paul Taylor.
    Working in the Downtown Eastside and covering stories that the residents wanted out was truly a pleasure.
    I still help out with the bi-weekly newsletter often.
    My Documentary working with a participant of the Hope In Shadows Project was screened in the Carnegie Theatre. It remains a highlight of my work done in the Downtown Eastside .
    I will continue checking for suitable employment with Megaphone and the publication.
    Regards,
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